Brown Walrus
MANAGED IT · WEB · AI · CYBERSECURITY
We're an Edmonton team providing managed IT, web development, and cybersecurity. We look after the systems your business runs on - you notice the difference when things simply work.
Today's prediction: 99.9% uptime, 100% coffee usage.
Designed to keep your operations stable and moving forward.
End-user support, cloud and on-premises administration, and reliable network operations delivered by experienced professionals. We focus on stability, proactive maintenance, and practical security controls that reduce disruption, support day-to-day work, and scale cleanly as your organization grows.
See how we run ITWe design and build websites ranging from straightforward marketing sites to complex, high-traffic platforms - and unlike many developers, we don't vanish at launch. Sites don't take care of themselves, so most of what we build stays with us on active maintenance: our AI-assisted update pipeline keeps 100+ sites patched and verified, with quality checks baked in.
See how we buildWe run AI agents in our own operations every day - bookkeeping, website updates, provisioning - and bring what's proven to client workflows. Always with permission boundaries, audit trails, and human checkpoints.
See it in productionSecurity operations, access control hardening, and threat monitoring led by Sam, our dedicated Cyber Security Analyst - a genuine enthusiast who sharpens his skills in security competitions. We use SIEM tooling to continuously monitor client environments for suspicious activity and respond fast. Our record: we've never paid a ransom.
See what we handle dailyThe IT partner you wish you had hired first
Most clients come to us escaping something. A provider who stopped answering the phone. One who charged for every small change - until the right thing to do and the affordable thing to do stopped being the same. One so buried in firefighting they never fixed the root cause, or one who left on bad terms and took the passwords with them. Whatever you're walking away from, our first job is always the same: get you fully in control of your own systems. Then we make the problems stop.
We've taken on clients who were locked out of their own systems by a departing provider - no credentials, no documentation, no goodwill. Getting them back in and back in charge, with domain administration and passwords that are finally theirs, is often step one. Your IT should never be something someone else can hold hostage.
We usually inherit years of quiet neglect: unpatched systems, backups nobody ever tested, risks nobody owned. We put out what's actively on fire, then work the backlog methodically - until the environment is stable, documented, and boring. Boring is the goal.
The best IT is the kind you never notice. Patches tested and applied, backups verified with real restores, Microsoft 365 kept secure and correctly licensed, and monitoring watching for trouble before it reaches your desk.
Aging servers, VMware-to-Proxmox moves, Microsoft 365 cutovers - we plan the migration, do it in a maintenance window, and verify every piece before we call it done. You keep working while the platform underneath quietly gets better.
Stuck with IT that isn't working out? That's usually where we come in.
Start a ConversationWebsites are infrastructure, not projects
A website isn't a project that ends - it's infrastructure that has to keep working. We build sites that are fast, structured, and genuinely maintainable, and then we actually maintain them. Many developers vanish once the invoice clears, and a site left on its own quietly falls behind until something breaks. We stay.
WordPress for most builds - tuned with our secret recipe of plugins and tooling, refined across 100+ sites, that turns out handsome, fast-loading pages without the bloat of the usual suspects. Craft CMS when content is deeply structured and the output has to be exactly right. Laravel when you need real custom software, not just a site. Knowing which to reach for - and when not to - is half the job.
Every site ships with a clean copy of its code in version control, so if malware ever gets in we redeploy from known-good rather than hunting infected files. Databases and files back up to secure storage on an automatic schedule. Recovery is a plan, not a prayer.
Plenty of our work starts as someone else's mess: a site nobody has touched in years, a stalled rebuild, a design that has aged badly on a CMS nobody can figure out. We bring these forward - cleaner to manage, better to look at, and safe again.
When a website isn't enough, we build the application. Fundraising totals that update live on game nights, event management spanning multiple venues under one roof - real software for demanding environments, built and maintained the same way we build everything else.
PHP, MySQL and SQL Server, DNS and domain operations, and email deliverability with SPF, DKIM, and DMARC configured as standard.
Got a site that's overdue, underperforming, or that nobody wants to touch? That's usually where we come in.
Start a ConversationBuilt and maintained by Brown Walrus
We put our first website online when HTTP was brand new, Yahoo! was the future, and the entire internet still fit in a printed book called The Internet Yellow Pages. Nearly everything about the web has changed since - security, design, scale, the stakes - and we've changed with it. Today we build and maintain 100+ sites, including some of the biggest names in sport. When a team posts, the internet shows up all at once; our job is making sure the site is still standing when it does.
AI in production, not in slide decks
Every IT company suddenly "does AI." We've grown with these tools since the copy-and-paste-into-ChatGPT days - through coding agents like Codex and Claude Code, to the multi-agent workflows we run today. Along the way we've done it all: frontier models in the cloud, local models where data can't leave the building, and a clear sense of which to use where - and for what. Now we use that experience to help you find the tools that fit your business.
Setting up a new client site used to be a 2–3 hour job across four dashboards. Now it's one command: it plans the whole launch - domain, hosting, security certificate, code repository, deployment, email - shows us exactly what it's about to do, and waits for approval before it touches anything. About five minutes, start to finish.
The tools that keep our 100+ client websites updated have existed for years - a handwritten update script and a lot of practice. With AI we rebuilt them into something complete: updates that check their own work, and safety checks before anything touches a live site.
We pointed agents at our own bookkeeping backlog: multi-account, multi-currency, statement-first. Every period closed at a verified zero difference, with human approval gates at every consequential decision and an audit trail behind all of it. The full case study is available on request.
One of our agents has a dedicated machine: it browses, clicks, and works a full desktop, physically walled off from credentials it doesn't need. It hunts missing receipts during reconciliation and specs out and shops for hardware when we need it.
We were organized before. Now we cheat a little: an agent reads our project threads and client requests, tracks every decision and to-do, and sends a daily digest - the tasks stuck waiting on a reply, the deadlines quietly sneaking up, the follow-ups that would otherwise slip. The humans still do the work. The agent just never forgets what the work is.
Let's explore together what AI can do for you and your business.
Start a ConversationWe actively support organizations in these areas.
Public-facing websites for venues and entertainment brands, built to handle visibility, traffic spikes, and ongoing operational demands - plus deep live-streaming expertise, from construction-camera feeds to multi-platform social streams.
Support for Healthquest and Juno EMR environments, with stable front-desk workflows, secure access controls, and dependable recovery readiness.
Experience with ESILAW and PCLAW systems, cleaner document and email workflows, and reliable day-to-day support.
Operational support around Axon and related business tooling, keeping office, field, and remote users running with less downtime.
Technology support for mechanical and project-driven organizations with distributed teams, including experience with complex tooling like Autodesk Plant3D and Navisworks, and the realities of working from client sites.
Websites for organizations focused on outreach, fundraising, and public engagement, where clarity, accessibility, and ease of management matter. Built to support evolving content, multiple stakeholders, and long-term sustainability.
Most providers bill monthly for support, then invoice every project and upgrade on top. We fold the ongoing infrastructure work into the agreement - upgrades, replacements, remote-support tooling, monitoring, and backup licensing - for one predictable rate. And agreements are simply month-to-month: we don't lose clients, so we've never needed to hold anyone hostage.
Most new clients arrive the same way: they've known something was wrong with their IT for a while - they just didn't know what to do about it. When they finally make the switch, we usually find years of quiet neglect: unpatched systems, backups nobody ever tested, risks nobody owned. We fast-forward you to our standards.
Start Here
Tell us what's not working - a flaky server, a website that's overdue, a security worry, or an IT setup nobody really owns. We'll take an honest look and tell you what we'd do about it. We staff with spare capacity on purpose, so you're talking to a person - not waiting in a queue.
