Brown Walrus

MANAGED IT · WEB DEVELOPMENT · CYBERSECURITY

The work behind your work.

Let us handle the technology you rely on. Your systems will be managed with care, discipline, and longevity in mind. You notice the difference when things simply work.

Your website called. It wants better caching.

Core Services

Designed to keep your operations stable and moving forward.

Managed IT Services

End-user support, cloud and on-premises administration, and reliable network operations delivered by experienced professionals. We focus on stability, proactive maintenance, and practical security controls that reduce disruption, support day-to-day work, and scale cleanly as your organization grows.

Web Development

We design and build websites ranging from straightforward marketing sites to complex, high-traffic platforms. Our work emphasizes clarity, performance, and maintainability, with systems that are easy to manage, resilient under load, and designed to support long-term growth rather than short-term fixes.

Cybersecurity

Security operations, access control hardening, and threat monitoring led by an experienced Cyber Security Analyst. We continuously monitor client environments for suspicious activity and respond quickly, because strong prevention protects both operations and reputation.

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Service Coverage You Can Rely On

A practical mix of web, IT, and cybersecurity capabilities under one partner.

Website Development

A great website can help you meet your business goals.

Servers

Manage your Windows or Linux-based servers with confidence.

Email

Email solutions that work cleanly across desktop and mobile.

Backups

Layered backup and recovery to protect against real-world failures.

Virtualization

VMware, Hyper-V, and efficient infrastructure consolidation.

Cloud

Build and run infrastructure in the cloud with practical governance.

Wi-Fi

Secure, reliable wireless networking for teams and guests.

Website Hosting

High-performance hosting built to keep sites fast and reliable at any scale.

Selected Client Work

Our web development portfolio

We build and maintain websites for organizations of all sizes—from local companies to large, public-facing venues. Every project gets the same care, attention, and long-term support.

Industries We Specialize In

We actively support organizations in these areas.

Sports + Entertainment

Public-facing websites for venues and entertainment brands, built to handle visibility, traffic spikes, and ongoing operational demands.

Medical Clinics

Support for Healthquest and Juno EMR environments, with stable front-desk workflows, secure access controls, and dependable recovery readiness.

Legal + Professional Services

Experience with ESILAW and PCLAW systems, cleaner document and email workflows, and reliable day-to-day support.

Logistics + Transportation

Operational support around Axon and related business tooling, keeping office, field, and remote users running with less downtime.

Trades

Technology support for mechanical and project-driven organizations with distributed teams, including experience with complex tooling like Autodesk Plant3D and Navisworks, and the realities of working from client sites.

Non-Profits

Websites for organizations focused on outreach, fundraising, and public engagement, where clarity, accessibility, and ease of management matter. Built to support evolving content, multiple stakeholders, and long-term sustainability.

Support Standards

How we respond and why clients continue to rely on us.

Response Commitment

  • Standard support during business hours (8:00 am–4:00 pm MT, Monday to Friday).
  • Urgent issues after hours handled on a best-effort basis when business operations are impacted but not fully down.
  • Emergency response for full outages, active security incidents, or critical system failures, with rapid response including evenings and weekends.

Why Clients Stay

  • An exceptionally capable team—well-educated, deeply knowledgeable, and genuinely engaged in the work they do.
  • Proactive management that identifies and addresses issues before they become problems.
  • Security that extends beyond software, addressing digital controls and physical office needs when required.
  • Remote support tooling, monitoring, and backup licensing included as part of managed service—not add-ons.
  • Straightforward agreements without long-term lock-ins, reflecting confidence in the quality of our work.
  • Calm, disciplined incident handling when things go wrong, with clear communication and steady resolution.

Expertise

Platform depth and day-to-day infrastructure operations.

CMS + Platform Expertise

  • WordPress The majority of our websites are built on WordPress, including WooCommerce-powered sites. We design, support, and extend WordPress across a wide range of use cases, working comfortably with modern frameworks as well as legacy or opinionated builders when required.
  • Craft CMS Used for larger, more complex projects where structured content, custom architecture, and editorial workflows exceed what WordPress is designed to handle. We implement Craft CMS for environments that require precision, flexibility, and long-term maintainability.
  • Shopify Confidently supported for e-commerce needs, including integration, customization, and ongoing support, with a clear understanding of where Shopify fits best and where other platforms offer greater flexibility.

Infrastructure + Security We Handle Daily

DNS, email delivery, identity, networking, backups, and active security controls are part of day-to-day operations for our team.

DNS + Domain Operations Email Deliverability + M365 Security Operations + Threat Monitoring SIEM Monitoring + Security Alerts MFA + Passkeys + Access Control Incident Response + Recovery Windows Server + Active Directory Linux + OpenBSD + Red Hat VMware + ESXi + Virtualization Networking + VPN + Firewalls MySQL + SQL Server + Databases AWS + S3 + EC2 Veeam + Offsite Backup WordPress + Breakdance Craft CMS PHP + HTML + CSS + Git

Experts in Artificial Intelligence

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Practical AI, applied thoughtfully

Artificial Intelligence for the Real World

We help organizations understand where AI creates real value—and where it doesn’t. Our role is advisory first: evaluating workflows, identifying high-leverage use cases, and designing AI integrations that respect accuracy, security, and operational realities. We work within AI’s strengths, plan around its limitations, and ensure human oversight remains part of the system.

  • Strategy first identify where AI meaningfully improves speed, quality, or decision-making.
  • Realistic integration workflows designed around AI’s limits, not hype.
  • Human oversight review points, controls, and escalation paths built in.
  • Secure by design permissions, data boundaries, and auditability from day one.
  • Measured adoption start small, validate outcomes, then scale with confidence.

Start Here

Need help with IT or web delivery?

We’re happy to talk through your current environment, understand what’s working and what isn’t, and discuss where we can be helpful.

Company
Brown Walrus Inc.
Address
9904 - 145 Avenue NW Edmonton, AB T5E 6M1
Phone
780-909-5858